Privacy Policy

Privacy Policy and GDPR

At Body Balans Massage, we respect your privacy and are committed to protecting your personal data in accordance with the GDPR (Regulation (EU) 2016/679) and the Dutch Personal Data Protection Act. Below you will find information on what data we collect, how it is used, and your rights regarding your data.

Data Controller

The controller of your personal data is:
Body Balans Massage
Ambachtsgaarde 22, 2542 EE, The Hague, Netherlands
Chamber of Commerce: 85448117
Phone: +31 6 4795 3326
Email: bodybalans.nl@gmail.com

Personal Data We Collect

We collect personal data that you voluntarily provide via our contact forms, booking forms, or company forms, including:

  • First and last name
  • Email address
  • Phone number
  • Company name
  • Event or company location
  • Number of employees or participants
  • Message submitted via the form

Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Responding to inquiries submitted via contact forms
  • Scheduling appointments and booking services
  • Processing gift card orders
  • Ensuring the security and proper functioning of our website

Legal Basis for Processing

We process personal data based on:

  • Your voluntary consent (checkbox in forms)
  • Necessity for the performance of a contract or pre-contractual measures
  • The legitimate interest of the controller

Data Sharing

Your personal data may be shared with entities that assist in providing our services, such as:

  • Gift card platforms
  • External widgets for scheduling appointments

We do not sell or rent your personal data to third parties.

Data Retention

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or protect our legitimate interests. Once your data is no longer needed, it will be securely deleted.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict processing of your data
  • Object to processing for legitimate interests
  • Receive your data in a portable format
  • Withdraw consent at any time (without affecting past processing)

To exercise any of these rights, please contact us at bodybalans.nl@gmail.com.

Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

Our website may use cookies and tracking tools to improve user experience and analyze traffic. You can manage your cookie preferences via your browser settings.

Changes to Privacy Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.